Privacy Policy and Terms of Use - We Take Part (mobile app)

Thank you for using the We Take Part mobile app. At wetakepart, we are committed to protecting your personal information and your right to privacy. This Privacy Policy and Terms of Use outlines how we collect, use, and safeguard your personal data when you use our services. Please read it carefully before using the service.

Purpose of the app

The app provides general, easy-to-understand information about healthcare technologies. All complex medical information has been translated into simpler language by a medically qualified professional.

This app does NOT provide medical advice, diagnosis, or treatment recommendations. You must always speak to your own GP, specialist, or healthcare team about your personal medical situation and whether a particular technology is suitable for you.

If you use the app, you agree that the information is for information only.

No medical advice

The app is not a medical device.

  • It cannot assess symptoms or diagnose any condition.

  • It does not replace your healthcare professional.

You must not use the information in the app to make decisions about your health or treatment

Information changes and accuracy

Healthcare is a constantly evolving field and especially latest technologies, for example, information about clinical trials changes regularly. We aim to keep our content accurate and up to date, but:

  • details may change before we update them,

  • content may occasionally be out of date, and

  • errors may occur (both human and technological).

Please always confirm trial details with a doctor, official trial site, or sponsor.

Visual material

Some images in the app are created using AI technologies, but all visual content is reviewed and overseen by a medically qualified professional before being shown to users.We are not responsible for decisions made based on information in the app.

Personal information we collect

We collect only the information needed to provide and improve the app, including:

  • the personal details you choose to provide (e.g., name and email for an account),

  • year of birth to ensure you are at least sixteen years of age

  • postcode (optional) that may assist in providing services

We do NOT pass your full name, email address, or personal details to third parties.

Metadata and usage analytics

To improve the app and analyse how users interact with it, we collect metadata such as:

  • which pages are viewed,

  • how long sessions last,

  • feature usage patterns.

All metadata is fully anonymised and cannot identify you.

Push notifications

The app may send push notifications to:

  • notify you about new or updated clinical trials,

  • provide reminders or app updates,

  • improve your user journey.

You can turn notifications off at any time through your device settings.

Data security

We take the security of your personal data very seriously. All data you provide is stored securely on our cloud-based system, which adheres to industry best practices for data security. Despite our best efforts to protect your data, no system can be 100% secure, and we cannot guarantee the absolute security of your personal information. If we identify a data breach affecting your personal information, we will notify you as required by law.

Your rights

Depending on your location, you may have the right to:

  • request access to your data,

  • ask for your data to be corrected or deleted (all your data is permanently deleted when you delete your account),

  • withdraw consent for notifications or communications.

Contact us if you would like to exercise these rights.

Acceptable use

You agree not to:

  • misuse the app or attempt to interfere with its operation,

  • extract or redistribute content for commercial purposes,

  • use the app in any way that breaks local laws or regulations.

Intellectual property

All content, including text, graphics, layout, and visual material, is owned by or licensed to We Take Part Ltd. You may use the information for personal use only.

Changes to these terms

We may update these Terms of Use and Privacy Policy from time to time. If changes are significant, we will notify you in the app or by email.

Contact us

If you have questions, concerns, or requests about these Terms or our Privacy Policy, please contact us at contact@wetakepart.io.

In Summary
The We Take Part app aims to make complex information regarding latest healthcare technologies easy to understand. It is for information only and should never be used as medical advice. We respect your privacy, do not share your personal information, and only use anonymised data to improve the app.